Help
Support
Questions, incorrect prayer times, notification problems, privacy requests, and account help are welcome.
Email Salah Reminder
support@salahreminder.app
support@salahreminder.app
Include useful details
Tell us your device model, operating-system version, app version, calculation method, approximate city, and what happened. Screenshots are helpful when they do not contain sensitive information.
Please do not email: your password, authentication tokens, exact coordinates, or prayer history. We will never ask for your password.
Account deletion
For permanent deletion instructions, visit Delete your account.
Privacy requests
Adeeba Zaki is the Privacy Officer for Salah Reminder. Requests to access or correct personal information can be sent to the support address. We may need to verify your identity.
Reminder troubleshooting
- Confirm notifications are enabled for Salah Reminder in device settings.
- Check Focus, Do Not Disturb, notification summary, and battery restrictions.
- Open the app after changing location, calculation method, time zone, or reminder preferences so the schedule can rebuild.
- Remember that Salah Reminder intentionally does not deliver stale reminders after a prayer window ends.